Before placing an order, please read our gift certificate store policy to avoid any confusion.
Store Policy
All Sales Final
Please note that all sales are final. We do not offer refunds, returns, or exchanges.
Gift Certificate Delivery Policy
Order Timing
Orders placed before 11:59 PM Pacific Time will be emailed the following day AFTER 6:00 PM Pacific Time. Please allow up to 48 hours to receive your gift certificate.
Orders placed after 11:59 PM Pacific Time will be emailed two days later AFTER 6:00 PM Pacific Time. Please allow up to 48 hours to receive your gift certificate.
Holiday Periods
During peak holiday periods (e.g., Christmas, Mother’s Day, Valentine’s Day), it may take up to 72 hours to receive your gift certificate. We recommend placing your order early.
Customer Service
Please refrain from calling our spa to inquire about the status of your gift certificate order if it has been less than 48 hours since you placed the order. Thank you for your understanding.